shipping policy
Shipping Policy
Fast, reliable delivery for every order
Delivery charges are determined at checkout based on your location and the items in your order. Please refer to the chart above to estimate costs for your zone.
Note: Final shipping costs are calculated at checkout based on your location and order details.
🏠 Residential Delivery
Lift Gate & Tailgate Service:
For freight shipments to residential addresses, a lift gate or tailgate service fee applies. This option must be selected at checkout to ensure smooth delivery. Without it, you'll need equipment capable of unloading heavy freight.
📦 Processing & Dispatch
Orders are processed Monday through Friday, excluding federal holidays.
- ✓Same-day dispatch: Orders placed before 12:00 PM EST ship the same business day
- ✓Next-day dispatch: Orders placed after 12:00 PM EST ship the following business day
- ✓Out-of-stock items: Shipped within 1 business day of restocking; you'll be notified promptly
🗺️ Delivery Destinations
- •Standard shipping: Available across Canada and the contiguous United States
- •Remote locations: Please contact us before ordering to discuss options and pricing
- •Address accuracy: All shipments go to the address provided at checkout — we cannot redirect packages in transit
⏱️ Estimated Delivery Times
Most orders arrive within 3 to 7 business days after dispatch. Delivery times may vary based on:
- • Your geographic location
- • Carrier routing and schedules
- • Weather conditions or natural events
- • Freight classification and handling requirements
- • Seasonal volume fluctuations
📍 Order Tracking
Once your order ships, you'll receive an email with:
- ✓ A tracking number
- ✓ Carrier information
- ✓ Estimated delivery date
Use your tracking number to monitor your shipment in real time.
↩️ Return Shipping
A Return Authorization (RA) number is required before sending any item back. Returns without an RA number will not be accepted.
- • Customers are responsible for return shipping costs
- • Write the RA number clearly on the outside of the package
- • Include a copy of the original invoice inside the package
To request an RA number, email us at sales@revivemotortrans.ca.
💬 Need Help?
- 📧Email: sales@revivemotortrans.ca
- 📮Address: 8195 Rue du Champ-d'Eau, Montreal, QC H1P 1Y1, Canada
- 🌐Website: revivemotortrans.ca
Last updated: April 29, 2026